Every card order has its own tracking page. You don’t need to sign in — just your order number and the email you used at checkout. The page shows a live status and a step-by-step timeline so you always know what’s happening.
How to track your order
Go to the order tracking page: app.anexusconnect.com/track-order.
Enter your order number and the email address you used at checkout.
Select Track order to see your current status and the full timeline.
Where to find your order number
Your order number is in your order confirmation email, sent to the address you checked out with right after you placed the order. Search your inbox for “Anexus” or “order confirmation”. Use that same email address on the tracking page.
What each status means
- Order placed — we’ve received your order and payment. You’re in the queue.
- Personalization — your card is being engraved and set up with your details.
- Ready to ship — your card is finished and packed, waiting for carrier pickup.
- Shipped — your card is on its way. When a carrier tracking number is available, it appears here too.
- Delivered — your card has arrived. Tap it on your phone to finish setup.
Can’t find your order or it won’t load?
Double-check that you’re using the exact email address from checkout and the full order number. If it still won’t come up, email support@anexustechnologies.com with the subject “Order tracking help” and your order number — we’ll look it up for you and reply within one business day.