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Connecting ActiveCampaign

ActiveCampaign needs two values: your account's API URL and your API key. Both live under Settings → Developer.

4 min read Updated June 2026

ActiveCampaign uses an account-specific subdomain pattern (e.g., acmecorp.api-us1.com). You'll grab both the URL and the key from one screen.

Before you start

  • Any ActiveCampaign plan with API access (essentially all of them).

Step 1 — Find your API URL and key

1

Log in to ActiveCampaign. Click Settings (gear icon, bottom left).

2

Click Developer in the left sidebar.

3

On this screen you'll see:

  • URL — looks like https://yourcompany.api-us1.com
  • Key — a long string of letters and digits

Copy both. You'll need them in a sec.

Step 2 — Connect in Anexus

1

In Anexus, Settings → CRM Integrations → ActiveCampaign → Connect.

2

Enter:

  • API URL: the full URL from ActiveCampaign (e.g., https://yourcompany.api-us1.com)
  • API Key: the key from the same screen

Click Save & connect.

What syncs to ActiveCampaign

Each captured contact becomes (or updates) an ActiveCampaign Contact with:

  • Email (the unique key — we use ActiveCampaign's sync endpoint so duplicates are merged automatically)
  • First name, last name
  • Phone (if provided)

To backfill, click Sync past contacts on the ActiveCampaign card.

If something goes wrong

"ActiveCampaign rejected the API key"

Most often the URL is missing the https:// prefix, or the API key has a typo. Re-copy both from Settings → Developer.

How to disconnect

Click Disconnect in Anexus. There's no way to revoke just this key in ActiveCampaign — to invalidate it you'd need to regenerate the account's API key (which also breaks any other integrations using it).

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